Authorised Reseller Terms & Conditions


1.1.  In these Conditions: "Buyer" means the person who, or firm which, accepts a quotation of the Seller for the sale of the Goods or whose order for the goods is accepted by the Seller.

1.2.  "Seller" means LENCARTA LIMITED (registered in England & Wales under number 05750369)

1.3.  “Conditions” means the terms and conditions set out in this document.


2.1.  The Seller shall sell, and the Buyer shall purchase the Goods in accordance with the Contract, subject to these Conditions, which supersede any other terms appearing in the Seller's catalogue or elsewhere.

2.2.  No variations to these Conditions shall be binding unless agreed in writing between the authorised representatives of the Buyer and the Seller.

2.3.  Any typographical, clerical, or other error or omission in any document or information issued by the Seller shall be subject to correction without any liability on the part of the Seller.

2.4.  All descriptions and illustrations contained in the Seller's catalogues, price lists and advertisements or otherwise communicated to the Buyer are intended merely to present a general idea of the Goods described therein, and nothing contained in any of them shall form any part of the Contract.


3.1.  The quantity and description of the Goods shall be as set out in the Seller's quotation.

3.2.  Quotations are subject to withdrawal or revision at any time before acceptance of the offer by the Buyer.


4.1.  Where a credit facility has been agreed, the Buyer shall pay the price of the Goods within 30 days of the last day of the month in which the Seller issued an invoice to the Buyer for the price of the Goods, notwithstanding that delivery may not have taken place and the property in the Goods has not passed to the Buyer.

4.2.  If the Buyer fails to make any payment on the due date, then, without prejudice to any other right or remedy available to the Seller, the whole price of all goods bought or agreed to be bought by the Buyer shall fall due and payable without demand, and the Seller shall be entitled to :

4.2.1.  Cancel the Contract or suspend any further deliveries to the Buyer.

4.2.2.  Charge the Buyer interest (both before and after any judgement) on the amount unpaid, at the rate of eight per cent per annum, until payment in full is made.

4.3.  The Seller reserves the right to claim any costs (including legal costs) associated with taking legal action in recovering any outstanding debt.


5.1.  Notwithstanding delivery and the passing of risk, property in and title to the goods shall remain with the Seller until the same has received payment in full of (a) all goods and/or services the subject of the contract and (b) all other goods and/or services supplied by the seller to the buyer under any contract whatsoever.

5.2.  Payment in full shall include, without limitation, the amount of any interest or other sum payable under the terms of this and all other contracts between the Seller and the Buyer.


6.1.  In all instances, any expected delivery dates made available to the Customer are based upon the most accurate information available at that time and are open to change due to factors affecting supply.

6.2.  Opening orders must exceed £500 (GBP) and will be shipped at cost.

6.3.  Thereafter orders over £500 (GBP) will be shipped at cost.

6.4.  All other shipping costs will be agreed upon receipt of official orders.

6.5.  Any dates quoted for delivery are approximate only, and the time of delivery is not of the essence. The Supplier shall not be liable for any delay in delivery of the Goods howsoever caused.

6.6.  The seller shall deliver the good to the location requested on the Reseller application form unless agreed in writing by both the Seller and buyer.


7.1.  This contract is divisible.

7.2.  Each delivery made hereunder shall be deemed to arise from a separate contract and shall be invoiced separately; any invoice for a delivery shall be payable in full in accordance with the terms of payment provided herein, without reference to and notwithstanding any defect of default in delivery of any other instalment.


8.1.  A returns authorisation number must first be obtained from the Seller’s customer service department either by telephone, letter, or email.

8.2.  The Seller will not accept any returns unless they are notified to the Seller within 14 days of the date of delivery and returned within 14 days of the date of issue of the returns authorisation number, at the Customer’s cost. The notification shall include the reason for the return, e.g. whether the Goods are defective or have been wrongly picked. The Customer has no right to return Goods which have been delivered in accordance with the Contract.

8.3.  Goods returned must be in the original packaging and in a clean resalable condition (subject only to defects which have been notified to the Seller. The returns authorisation number must be written on a label attached to the packaging. Any Goods not meeting these criteria may, at the Seller’s discretion, be refused and returned to the Customer and/or, a handling charge (equal to a minimum of 15% of the order value of the Goods involved) will be levied to the Customer’s account to cover the additional costs involved (such as, without limitation, repackaging costs and/or the carriage and associated costs of returning the Goods to the Customer). In addition, the Customer will be charged for any damage caused to the Goods whilst they were in the Customer’s custody or control.

8.4.  If the Customer fails to make Goods ready for collection on the return date agreed with the Seller, the Seller reserves the right to charge the Customer a handling fee.

8.5.  If, upon examination by the Seller or the manufacturer, the retuned Goods are found not to be defective, the Seller reserves the right to return the Goods to the Customer and to charge the Customer a handling fee equal to a minimum of 15% of the order value of the relevant Goods. In addition, the Customer shall be deemed to have purchased the replacement goods on these terms and conditions and the Seller shall be entitled to invoice the Customer for the replacement goods.

8.6.  The Seller shall not be responsible for the loss in transit of any Goods where the Customer makes its own arrangements to return the Goods to the Supplier


9.1.  Any notice required or permitted to be given by either party to the other under these Conditions shall be in writing addressed to that other party at its registered office or principal place of business or such other address as may at the relevant time have been notified pursuant to this provision to the party giving the notice.

9.2.  No waiver by the Seller of any breach of the Contract by the Buyer shall be considered as a waiver of any subsequent breach of the same or any other provision.

9.3.  If any provision of these Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Conditions and the remainder of the provision in question shall not be affected thereby.

9.4.  The Contract shall be governed by the Laws of England, and the parties submit to the exclusive authority of the High Court in England. This agreement shall be renewed following agreement from both the Seller and buyer for succeeding term of one (1) year unless either party gives notice to the other at least thirty (30) days prior to the expiration of any term of his intention not to renew.


10.1.  The Customer’s Order once accepted by the seller may only be cancelled or suspended with the sellers written consent and the Customer acknowledges that the Seller reserves the right to require the Customer to reimburse the Seller in full for any loss suffered as a result of such cancellation or suspension (including, but not limited to, payment for Services already carried out, materials specifically ordered and other additional costs including storage, loss of profit, damages, charges and expenses). Without limiting its rights under the Contract in any way, the Seller reserves the right to charge the Customer for lost profit should the Customer cancel the Order without prior written agreement of the Seller.

10.2.  Without limiting its other rights or remedies the Seller may, without liability to the Customer, suspend, cancel, or terminate the Contract (and/or all further deliveries and/or all support and repair/warranty services under the Contract or any other contract between the Customer and the Seller) with immediate effect by giving written notice to the Customer, and may recover all losses resulting there-from, if the Customer:

(A)  Commits a material breach of its obligations under the Contract.

(B)  fails to pay any amount due under the Contract on the due date for payment.

(C)  Fails to pay any amount due under any contract referred to in clause 8.2.

(D)  Commits or is party to dishonest or fraudulent conduct in relation to the Contract; and / or

(E)  Becomes subject to an Insolvency Event.

10.3.  On termination or suspension of the Contract for any reason:

(A)  the Customer shall immediately pay to the Seller all the Seller’s outstanding unpaid invoices and interest and, in respect of Services supplied but for which no invoice has yet been submitted, the Seller shall submit an invoice, which shall be payable by the Customer immediately on receipt.

(B)  The Customer shall return all Goods which have not been fully paid for. If the Customer fails to do so, then the Seller may enter the Customer’s premises or any other location and take possession of them. Until they have been returned, the Customer shall be solely responsible for their safe keeping and will not use them for any purpose not connected with the Contract.

(C)  the accrued rights and remedies of the parties as at termination shall not be affected, including the right to claim damages in respect of any breach of the Contract which existed at or before the date of termination or expiry; and

(D)  Clauses which expressly or by implication have effect after termination shall continue in full force and effect.